Shipping policy

Shipping Policy

At Koko Keratin, we are committed to delivering your order quickly and safely.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Shipping Time
Delivery times may vary depending on location and carrier. Most domestic orders arrive within 3–7 business days.

Tracking Information
Once your order ships, you will receive a tracking number via email.

Shipping Delays
Koko Keratin is not responsible for delays caused by carriers, weather conditions, holidays, or incorrect shipping information entered at checkout.

Lost or Stolen Packages
Koko Keratin is not responsible for lost or stolen packages marked as delivered by the carrier.

International Shipping
International shipping rates and delivery times vary depending on destination. Customs fees or import duties are the responsibility of the customer.